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How to secure your World of Warcraft account
Filed under: WoW Rookie, Account Security Whether you're just getting started or you've maxed out the number of characters on your World of Warcraft account, your account is valuable to hackers. And if...
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How to keep your computer secure to keep your account secure
Filed under: WoW Rookie, Account Security We've talked about how to secure your Warcraft account, but no matter how strong your password, your account can still be compromised if you don't practice...
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What to do if your WoW account has been hacked
Filed under: WoW Rookie, Account Security The worst has happened: you've tried to log on to your World of Warcraft account and you can't. Or perhaps you can log on to your account, but your characters...
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WoW Rookie guide updated with new account security section
Filed under: WoW Rookie, Account Security Account security knowledge is essential info for any World of Warcraft newbie. However, even if you're not a newbie yourself, you might benefit from checking...
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Blizzard wins victory in legal battle over security breach
Filed under: Blizzard, News items, Account Security Blizzard has emerged (mostly) victorious in the case of Bell v. Blizzard Entertainment, which was filed in response to the Battle.net security breach...
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Newest iPhone iOS update may affect authentication
Filed under: News items, Account Security If you use a mobile authenticator on your iPhone to log into Battle.net products, beware the upcoming iOS update. It just might reset your authenticator and...
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Blizzard's tips for dealing with a locked account
Filed under: News items, Account Security Having your account locked isn't an uncommon problem -- and it doesn't necessarily mean your account has been compromised. Because Blizzard is trying to stop...
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Connected Realms: Cause for caution as characters disappear
Filed under: Realm Status, Account Security Many players have wondered, after the announcement of Connected Realms, and the slow creep of connections taking place, why it isn't all moving faster. Why...
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Safeguard yourself against WeakAuras gold exploit
Filed under: Add-Ons, Account Security The incredibly versatile and popular addon WeakAuras has been subject to a completely bizarre exploit lately, as Blizzard Customer Support Representative...
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Heading out of town for the holidays? Don't get locked out of WoW!
Filed under: Account Security Over on /r/wow/, Blizzard CS rep Araxom offers some tips to avoid getting locked out of your WoW account if you're traveling this holiday season. Logging on from a...
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Resolve to improve your account security in 2014
Filed under: Account Security Blizzard's European Customer Support team has invited players to make a New Year's resolution that we at WoW Insider can definitely support. It's easier than giving up...
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Blizzard Customer Support warns of dangerous Trojan [Updated]
Filed under: Account Security Blizzard Customer Support Agent Jurannok has taken to the forums to warn players of a dangerous Trojan -- a virus that can enter players' accounts even if they have an...
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Blizzard update on dangerous Trojan
Filed under: Account Security WoW Insider reported recently on a dangerous Trojan that was, at the time, not removable by any known antivirus program. Vigilance was advised by the Customer Support...
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Social features added to Battle.net desktop client
Filed under: Blizzard, Account Security Our friends over at Adriacraft have had the chance to test a newly datamined version of the battle.net desktop client. They have various in-depth screenshots on...
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Authenticator problems? You'll need to contact support
Filed under: Account Security Removing an authenticator from your account is pretty easy -- so long as you have the authenticator handy. But if you don't -- like if you've upgraded your smartphone and...
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Reaching Blizzard support if you can't log in
Filed under: Account Security Earlier this year, Blizzard launched a new Support Callback feature that allowed players with account issues to simply fill out a form and wait for a callback from...
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Connection problems for both North American and European players
Filed under: Blizzard, News items, Account Security Blizzard Customer Service is in the process of dealing with connection issues facing players on both sides of the Atlantic Ocean. For the North...
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The Heartbleed bug and its effect (or lack thereof) on Battle.net
Filed under: News items, Account Security The Heartbleed bug, as it's been dubbed, is certainly hot news lately, with various sites being impacted and password reset advice abounding. But Blizzard has...
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Watch out for Warlords of Draenor phishing scams
Filed under: Account Security, Warlords of Draenor With another expansion looming on the horizon, there's another round of phishing scams and emails designed to trick you into giving up your account...
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Mobile authenticator app update for iOS is coming soon
Filed under: Account Security If you use the mobile authenticator app on your iPhone or other Apple device, an update is going to be rolled out soon. This update will give the app full compatibility...
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